Training Consultancy

Training Programmes

Enhance Sales - "Techniques For Transformational Selling"

For each one of us, our attitudes and behaviours sit at the core of what we do and how well we do it. Understanding the attitudes and behaviours of both ourselves and of our customers is a critical factor in producing the very best sales performance. It should be the foundation for the way we train and develop our sales people.

This innovative course combines advanced communication skills and techniques with a better understanding of the attitudes and behaviours of both our customers and ourselves.

Enhance Sales - "Advanced Skills Development"

The core objective of this dynamic programme is to enhance the ability and effectiveness of sales professionals and of professional sales managers.

You can discover how to maximise your sales income by learning leading edge sales and communication technologies.

"Presenting For Excellence"

This course focuses on developing delegate skills in an encouraging, positive and patient environment whilst maintaining an element of fun and active participation. We believe that everyone has the potential to excel if they are given the necessary skills and support. We also recognise the importance of effective communication skills for career development and self-promotion

"Trainer The Trainer MasterClass"

Over a number of years I have spent a significant amount of my time training business people.

My learnings from this are that ‘in-house corporate training programmes’ require a radically different approach to ‘open training programmes’ for the general public.

As a result I developed the ‘Train The Trainer MasterClass’ programme to pass on my learnings to other business trainers.

"Contact Centre Skills Development"

As you can see below. we offer a range of short courses to develop customer service skills, communication skills and problem solving skills. We also offer courses on time and stress management, teamworking, and supervisory & leadership skills for Contact Centre staff.

Delivering Service Excellence

Selling On The Telephone

Managing Pressures And Priorities

Managing Challenging Situations With Customer

Getting The Best From Your Team

'Open Programmes'

To download our latest 'Open Programme' Schedules and Brochures, please visit our Downloads Page under Links & Downloads.

To book online for future courses on our 'Open Programme', please visit our
Links Page under Links & Downloads. Once there, a separate 'Open Programme' browser page will open for you.

We look forward to working with you soon.